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Frequently Asked Questions
How fast can I get a reply?
You will receive our reply within 15 minutes during work time (08:00-18:00 UTC-8), and within 24 hours outside of work time.
Can I get free samples?
Free samples are available at our warehouse. If the size is not in stock, production may take a minimum of 7 days.
Are you able to offer the best price?
Magnets are functional products with costs depending on materials and machining precision. We provide the most suitable pricing to meet your targets.
Are you able to provide the best quality?
All products are provided under the guarantee of ISO9001 and TS16949 quality management systems.
What is your best lead time?
Immediate shipments are available for stock magnets. Fresh production typically requires 7-15 days.
What packing is used for transport?
Our standard export packaging consists of a white box placed into a carton with protective foam.
Sativa Plant
