❓ Frequently Asked Questions
1. Can you provide customized services?
Absolutely! We offer a comprehensive range of customized services including adjustments in power, shape, spectrum, and color to fit your specific needs.
2. What is your monthly production capacity?
Our state-of-the-art factory boasts a production capacity of 50,000 lighting systems per month, ensuring we can meet large-scale demands with ease.
3. What is the typical MOQ for orders?
Typically, our MOQ is 100 pieces. However, we also welcome small sample orders for quality verification before bulk purchases.
4. How long is the delivery time for products?
For sample orders, delivery takes 1-3 days. For bulk orders, the lead time is generally between 7-15 days.
5. What kind of warranty do you provide?
Our products come with a robust warranty: 5 years for the power supply and 3 years for the core equipment.
6. Which payment methods are accepted?
Payment terms generally involve a 30% T/T advance and the remaining 70% balance before shipment, though this may vary by region.
Sativa Plant
